What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email Notification Not Work

    Asked by dehaven89 on April 28, 2013 at 09:12 PM

    Dear admin,

    I Have problem with email notification. me and my customer didnt receive email notification. there is should be i can follow up my customer and not i lost my customer maybe 7-10 customer.


    Whats going on. I need it can be resolve soon as possible.




    Page URL:

  • Profile Image

    Answered by dehaven89 on April 28, 2013 at 09:42 PM

    dear admin,

    i had try to set condition and its work.

    i test and got the notification.

    thank you verymuch

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 29, 2013 at 12:11 AM


    That's great! Glad to hear you've managed to solved it yourself. Feel free to message us anytime you need assistance with your form.