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    NOT Receiving Email Submissions

    Asked by phil5929 on April 29, 2013 at 11:04 AM

    I am currently not recieving email submissions. Not sure what is going ON! This is crucial that we get all submissions. Please help.


    I am using godaddy email, and have never had an issue before. I checked the notifications and nothing has changed there! PLEASE HELP!

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    Answered by sidharth_kch on April 29, 2013 at 11:21 AM


    I checked your form and don't see any issue with the notification setup. Your email id is also not in our bounce list.

    To ensure the delivery of email, request you to change the "Sender Email" of your notification to "noreply@jotform.com" 

    Let us know if you continue to have this issue and we will investigate further.