What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customer Service Required

    Asked by questforthecup on April 29, 2013 at 11:21 AM


    I need to know what your refund policy is. I subscribed to your plan for 2 years but after further use the forms just don't do what i need exactly.


    Please advise

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    Answered by sidharth_kch on April 29, 2013 at 11:59 AM


    Yes you can cancel your subscription. We always honor our 30 day money back guarantee, as well as requests for refund within 30 days of the last payment.

    Can you please let us know your requirements?