My test emails are not working

  • Profile Image
    ipwatkins
    Asked on January 10, 2020 at 04:39 PM

    Hi 



    We are new to Jot Forms as of today. I’ve created  our first form.  Now I’m working on email settings. 


    I successfully sent a test email from EMAILS / Notifications 1 / EMAIL at the bottom.


    When it arrived the content had what looked like a blank unfilled form. Since I could edit the content I deleted that and added our own text. 


    Now the test emails are not working. 


    Please advise.


    Thanks


    Phil.

    Screenshot
  • Profile Image
    roneet
    Answered on January 10, 2020 at 09:19 PM

    In the notification email, I believe the edited text is deleted and only a Thankyou message is left. Please re-configure the notification email once again.

    The Autoresponse email has all the text configured.

    15787090881.PNG

    Hope this helps!

    Thanks