What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can this account's user name be changed?

    Asked by silverstine on April 29, 2013 at 03:13 PM

    I am requesting to change the user name from silverstine to formsonline. Please confirm if this can be done.

     

    Scott Silverstine

    name User Name confirm
  • Profile Image

    Answered by sidharth_kch on April 29, 2013 at 03:40 PM

    @silverstine

    Yes, the username "formsonline" is available and your username can be changed to this. Do you want your username to be changed to "formsonline"?

    Please confirm.

    Thanks,

    Sidharth

  • Profile Image

    Answered by silverstine on April 29, 2013 at 03:45 PM

    Sidharth,

    This confirms that I want the user name to be changed from silverstine to formsonline. I understand that this will also change the the url associated with my existing forms which url will no longer show silverstine but will reflect formsonline.

    Thanks for your fast reply to this request.

    Scott

  • Profile Image

    Answered by sidharth_kch on April 29, 2013 at 03:49 PM

    @silverstine

    Your Form ID will remain same, but if you have used custom URL to your form or sent the link with your username in url, that needs to be manually changed. 

    If you have not used custom URL, you should not have any issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by sidharth_kch on April 29, 2013 at 03:57 PM

    @silverstine

    Your username is now changed to "formsonline"

    Thanks,

    Sidharth