My account got deactivated

  • vascodistinction
    Asked on January 12, 2020 at 2:30 PM

    i try to delete some form and my account was desactivated

    please fix  asap

    Yan

  • VincentJay
    Replied on January 12, 2020 at 3:33 PM

    Hello Yan,

    Your account got automatically suspended by our anti-phishing filter tool. Upon checking your account and forms, I didn't see any forms that violated our term of use.

    I went ahead and activated your account back to good status. You can now use your account and manage your forms.

    Please avoid asking any sensitive information like a credit card, driver's license, or bank account to avoid getting suspended. 

    Let us know if you have any questions.