Not able to integrate form with PayPal.

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    jcutler92
    Asked on January 12, 2020 at 04:09 PM
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    Welvin
    Answered on January 12, 2020 at 05:04 PM

    I'm sorry, are you asking your payment for your Bronze plan? Please clarify. 

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    jcutler92
    Answered on January 12, 2020 at 07:50 PM
    i created a form for ordering but i can not attach pay pall to it so the customers can pay ? can you help. yes the bronze package.
    it is called timber ridge order form 
    On Sunday, January 12, 2020, 04:04:14 PM CST, Jotform wrote:

    New response received#yiv8033111630 p img {max-width:100%;} A new response has been received: Answered by Welvin

    I'm sorry, are you asking your payment for yourBronze plan? Please clarify. 
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    ashwin_d
    Answered on January 12, 2020 at 10:37 PM

    I did check your form you have in your account and found that you have added Purchase Order payment tool and that is the reason why you are unable to add PayPal payment tool. 

    I would suggest you to please delete Purchase order payment tool from your form and add PayPal payment tool. Please note that when you delete and add PayPal payment tool, all your existing products will be added automatically. Please check the screenshot below:

    1578886521PayPalPayment.gif

    Alternatively, you can also clone the following form in your account and then integrate it with your PayPal account: https://form.jotform.com/200119001725944

    The following guide should help you in form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps. 

    Do get back to us if you have any questions.