Form Import Issue

  • tfalso
    Asked on January 13, 2020 at 9:23 AM

    Hello, 

    I'm trying to import a pdf form and map it to jotform.  It would work perfectly if I could just get it to detect one box it for some reason doesn't recognize.  Any suggestions as to how I can get the import to detect this one extra field (see screenshot)?

    Jotform Thread 2112884 Screenshot
  • Ivaylo JotForm Support
    Replied on January 13, 2020 at 10:55 AM

    I checked your online form and was able to see the "Other" field. Please refer to the attachment.

    Were you able to resolve the issue?

    If the issue still persists, please try to refresh the connection between the fields in the Form Builder.

    We will wait for your response.

    1578930752chrome RsvnB63IZ9 Screenshot 10