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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why the validation warning message shows multiple times of

    Asked by LionelMellsey on April 11, 2011 at 12:49 AM

    to test the validation works, i pressed the submit button, the results come out with multiple times of "click to edit"

    and the message box shows "

    Click To Edit

    "?

     

    please refer to the attached photo below

     

    Once i figured out this, i changed the warming message at preferences.

    the same results came out.

    need help.

  • Profile Image

    Answered by allanftd on April 11, 2011 at 02:57 AM

    Hi LionelMellsey,

    Thanks for posting your concern. May we ask which form is having this issue so that we can assist you quickly?


    Regarding your other post about the jquery scroll-to-top plugin, for some reason I can't post my answer on that thread, so I will just answer it here.

    If you're open to suggestions, I would like to recommend another way to implement the scroll-to-top hyperlink by using HTML tags only. Since it is written using just plain old HTML, it should not interfere with the Feedback Form javascript at all. 

    Here are the steps to implement a HTML-only scroll-to-top hyperlink:

    Let's take http://www.yourwebsite.com/form.html as the URL of your form.

    1) Insert the following codes at the top of your webpage (the spot where you want the window to scroll up after clicking the hyperlink)

    <A NAME="top"> </A>

    2) At the bottom part where you want to put the hyperlink, insert this line

    <A HREF="http://www.yourwebsite.com/form.html#top">Back to top</A>

    or simply forego the domain and place only 

    <A HREF="form.html#top">Back to top</A>

    That's it! Please try if this method works for you. If yes, you can then freely use the Feedback Form code as it is.

    Please let us know if you have any other concerns. Thank you for using JotForm!

    JOTFORM SUPPORT

     

  • Profile Image
    JotForm Support

    Answered by liyam on April 11, 2011 at 09:04 AM

    Hello,

    It seems I was able to replicate what happened.

    I will submit a ticket for this inqury and let the development team handle this.

    Thank you for your patience.

  • Profile Image

    Answered by LionelMellsey on April 11, 2011 at 12:10 PM

    @allandftd,

    thanks for the suggestion.

    but this method can only be use for a page.

    i need a scroll to top button a the right buttom of every page.

     

  • Profile Image

    Answered by serkan on April 12, 2011 at 04:49 PM

    This problem is resolved now. Please go to form preferences and open "Edit Warning Texts" then save it again. 

    thank you for reporting.

  • Profile Image

    Answered by LionelMellsey on April 13, 2011 at 04:27 AM

    thanks serkan!

    Jotform the best!

  • Profile Image

    Answered by allanftd on April 16, 2011 at 04:36 AM

    Hi LionelMellsey,

    Sorry for posting a different topic here but the original thread still doesn't want to let me post updates.

    We have an update regarding the incompatibility issue between Jquery and JotForm Feedback scripts. I was experimenting on using Iframe as a possible workaround while the incompatibility issue is being remedied by our developers.

    Please create a new web page and paste the following code:

    <html>
    <body>
    <script src="//www.jotform.com/min/g=feedback" type="text/javascript">
    new JotformFeedback({
    formId: "10921225162",
    buttonText: "Contact - standard",
    base: "http://www.jotform.com/",
    background:'#F59202',
    fontColor:'#FFFFFF',
    buttonSide: "top",
    buttonAlign: "right",
    type:false,
    width: 700,height: 500});
    </script></script><iframe src="http://www.jotform.com" frameborder=0 width=100% height=100% scrolling=auto align=middle></iframe>
    </body>
    </html>

    Note: change the highlighted text with your website's URL.This is a simplified code. You can further customize it according to your needs.

    The above code basically consists of a Feedback Form script and an Iframe tag to display your website. In this case, the Jquery script and JotForm Feedback Form script will not interfere with each other since they belong to different pages. Please try this and let us know if it will work for you or not.

    We appreciate your understanding on this matter. Rest assured that this is being attended to by our team. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by serkan on April 16, 2011 at 05:54 AM

    @allanftd I've fixed the problem on original thread. You can post the answer there now.

    This problem seems like a jQuery conflict to me.