What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When does my form start again?

    Asked by kyliemacalister on April 30, 2013 at 02:46 AM

    Hi,

    I was juwt wondering when the form starts fresh?

    I have received 94 applications this month and have been advised that I am nearly out of forms available (100 per month on the free plan). Just wondering when it restarts again (on the first of each month?)

    Thanks heaps,

    Kylie

     

    Email: recruitingforresearch@gmail.com

    email thanks
  • Profile Image

    Answered by sidharth_kch on April 30, 2013 at 03:06 AM

    @kyliemacalister

    Submission counter is reset on the first day of the month.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image

    Answered by kyliemacalister on April 30, 2013 at 07:35 PM

    I have just received an email:

    Dear kyliemacalister,

    You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Free accounts are limited to 100 submissions per month.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=kyliemacalister

    Thanks for using JotForm,

     

     

    Can you please advise at what time i will continue to receive completed forms. And I would like to confirm pricing of $9.95 PER month to buy? Do you have any cheaper plans? (considering a website can be hosted at this price also).

    Thanks,

    Kylie

     JotForm Team

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 30, 2013 at 07:53 PM

    @Kylie,

    Since it's first day of the month already, I have manually reseted your submissions counter. Kindly ignore that message. Your account should now be fine and your forms should now work normally as expected.

    Regarding on the plans, unfortunately we do not have much cheaper other than our monthly plan $9.95/month. It's even less compared to other form services. We'd like to keep our pricing structure as simple as it is.

    Thank you!