My account was downgraded yesterday, did I lose all my submissions?

  • ceolinda4
    Asked on January 14, 2020 at 8:21 PM

    My account was downgraded yesterday...did I lose all my submissions?  If so, can they be restored after I'm able to upgrade again tomorrow?

    Thanks for your help,

    Linda

  • Elton Support Team Lead
    Replied on January 15, 2020 at 12:23 AM

    Your forms and data will remain intact. If you've exceeded the 500 submissions storage limit for a free account, it will be restored back after your upgrade but so far your total submissions have not reached its limit so you're good to go. Feel free to resubscribe anytime you wish.