How does the archive button works in My Forms page?

  • Alglaser
    Asked on January 15, 2020 at 2:36 AM

    That was scary. I don't know how a form got deleted. There are no tooltips on any of the objects, such as trash or archive, and their use is not intuitive. You normally click trash to delete something, not restore it, so it was anti-intuitive getting a form restored. In fact, I'm now not sure what the Archive button does. Does it open or show the archive, or put something into it. How do you access something in it?

    These are all critical little facts that should be tooltipped for sure.

    I also think $200/yr is very expensive for this program.

  • Kiran Support Team Lead
    Replied on January 15, 2020 at 5:45 AM

    Please note that the options Trash, Archive on the left side of the page indicate the folder names. In order to delete or archive a form, you may find the options when the form is selected. The deleted/archived forms are displayed in their respective folder in order to restore/unarchive the forms.

    I'm now not sure what the Archive button does.

    When you do not want to use a form in your account, but needed it later use along with the submissions you may use the Archive button. The archived form shall be displaying 'Form not available' message and cannot be submitted.

    I also think $200/yr is very expensive for this program.

    Please note that JotForm pricing is more competitive with other services and offers more features. 

    Thanks!