- jflahertyAsked on April 30, 2013 at 11:48 AM
I recieved this email yesterday:
We had trouble processing your payment. Your JotForm Economy Monthly subscription has now expired due to non-payment.
Can we move our payment day to the 5th to continue the monthly subscription?
- JotForm SupportEltonCrisAnswered on April 30, 2013 at 12:13 PM
Your account was already downgraded to Free. I would suggest to re-upgrade your account to avoid interruption on your form submissions. Kindly visit our Pricing page to re-upgrade.
You can actually pay anytime you want but since your account is already downgraded to Free, you have to upgrade immediately to avoid over-limiting your free submissions quota which may happen anytime soon.
Thank you for your understanding!