merging accounts

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    Asked on January 15, 2020 at 09:00 AM

    Hoping you can help...

    We have 2 accounts. Someone is leaving our office and I need the account to under my name and email now. When I am trying to change the information, it says I can't use my email because it is already in use. (It is because I have another form that only I was using.) Is there a way to merge the accounts, or at least just delete mine and I'll redo it when I can use the other account? We only need one for the office anyway.

    Thank you!

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    Answered on January 15, 2020 at 10:16 AM

    We can transfer all forms from the second account to your main account. So, you will be able to merge the accounts.

    However, in order to do this, we would need a request from the second account. Please login to this account and post a request in the forum from this username.

    We will wait for your response.