What will happen if I downgrade my subscription to the free plan?

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    IainOSullivan
    Asked on January 15, 2020 at 09:37 AM

    If I downgrade my subscription from bronze to free do I loose my old forms and the associated submissions.

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    Welvin
    Answered on January 15, 2020 at 12:24 PM

    The forms will be kept, but your Total Submissions Storage will be limited to 500. Since there is a limit, your oldest/excess submissions will be automatically deleted. 

    We suggest downloading your form submissions before the system deletes them. You're good if you already have the backup. 

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF