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    Auto email responders are not delivered

    Asked by tlmorris1970 on April 30, 2013 at 01:52 PM

    I have set up two auto responders.  For my TNHS Registration Form, for everyone that successfully completes their registration, I would like to have an email sent to them stating what they ordered and cost like a receipt along with other event details.

     

    Second, for my update my contact information link I wouldlike them to receive an email as wsll.  I set the conditions to any full name filled field to receive these emails, but it's not working and I need to get my  link up by the morning.

     

    Please help!


    Teresa

    registration form autoresponder
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    JotForm Support

    Answered by Mike_T on April 30, 2013 at 02:46 PM

    Thank you for contacting us.

    I have submitted mentioned forms and I get the autoresponders to my @gmail address.

    Note: Your conditions are fine, but these conditions are not required to send the auto replies.

    I have noticed a little problem, there is an Email validation set for your 'If married, what year did you marry?' field. You can remove/update the validation type on that field.

    Please let us know if you need any further assistance. We will be happy to help.