What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    problems with site

    Asked by Richard Folkers on April 30, 2013 at 02:29 PM

    I have been using JotForm for almost a year on a personal account, rafolkers, and for several months for my work, nciomr. I have no problems accessing and filling out forms; however, for the past few weeks, first on the nciomr account and then on the other, the site has not displayed properly, and I am not able on either account to access completed forms. The site acts irratically and does not display properly. I am enclosing a screen shot.

    These problems have been consistent on several Macs, have been the same after I cleared the cache, and have been the same whether I am using Safari, Firefox, or Chrome

    Screenshot
    site JotForm cache not displayed
  • Profile Image
    JotForm Support

    Answered by jonathan on April 30, 2013 at 03:43 PM

    Hi,

    We apologize for this inconvinience. But, currently we don't have any other reported issue similar to this.

    I have cleared your jotform account's cache on our end. I hope this resolve the issue for you.

    Can you please try again and update us of the result.

    Per chance, have you also tried it also on other hardware/computer? Perhaps there are also issue on the current hardware/OS you currently used.

    Thanks.