The Captcha timeout on the form

It appears the consistent issue reported has to do with the I'm not a robot feature timing out.  In some cases it then brings up the select photos option but just keeps looping them through more series of photos.  I just went online from my desktop and registered someone for RC Luncheon - the I'm not a Robot timed out so I had to go back up and re-mark it, but it didn't bring up any select photo options. 

On the CCC membership form I was able to get through it successfully the first time. 

This is because yesterday I simply cloned that form that was having the same timeout issues as above. I deleted the RECAPTCHA widget as since these are payment forms, maybe we won't get much SPAM anyway. Your suggestions appreciated.

To confirm the issue, are you unable to fill up the Captcha and it timeout?

Is the form embedded in any website? If yes, please share the URL. In which browser are you experiencing this issue?

You can add the Maths Captcha widget replacing the existing captcha.

https://www.jotform.com/widgets/math-captcha

Thanks.

Yes, basic Captcha times out. I was using Chrome... not sure about other users. 

Not embedded in a webpage. This was one of the forms we had trouble with: https://form.jotform.com/cordovacouncil/membership-form-2019

NOTE: I cloned it and it seemed to work OK. https://form.jotform.com/cordovacouncil/membership-form

I will try the Maths Captcha instead. 

Yes, please try the Maths Captcha and let us know, how it goes.

Please also continue to test your cloned form. Often, the issues get fixed when the form is cloned.

We will wait for additional information from your tests.