What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I want a refund of payment for upgrade account

    Asked by avaches on May 01, 2013 at 10:14 AM

    My account name is avaches. i want to cancel my upgrade account.

    Allen V Alewine


  • Profile Image
    JotForm Support

    Answered by Welvin on May 01, 2013 at 11:07 AM

    Hi Allen,

    Good day! I have processed the refund. It takes up to 4-10 business days to get back into your Card. Any issues? We would be happy to help.