My form loads extremely slowly after clicking start, how can I speed it up?

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    Asked on January 17, 2020 at 12:44 AM


    My form at doesn't load after clicking start. Does image size play a role in that? I uploaded high-quality images assuming they would be automatically scaled. Let me know, thank you!

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    Answered on January 17, 2020 at 05:35 AM

    Yes if you have high resolution images in form, they will be heavy files and will take some time to load in browser.

    I did test your form and did not find any issue with that. Your form was loaded without any visible delay and I was able move between slides without any issue. Please check the screenshot below:


    I would suggest you to please test your form again and get back to us if you have any trouble.

    We will wait for your response.

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    Answered on January 17, 2020 at 11:50 AM
    Last night there was slowness for myself and everyone I sent it to, but
    it's instant now.
    Must have been a temporary slowdown.
    Thank you for the fast response and clip!