My form loads extremely slowly after clicking start, how can I speed it up?

  • brendan.dubbels
    Asked on January 17, 2020 at 12:44 AM

    Hello!

    My form at https://form.jotform.com/200158800429147 doesn't load after clicking start. Does image size play a role in that? I uploaded high-quality images assuming they would be automatically scaled. Let me know, thank you!

  • Ashwin JotForm Support
    Replied on January 17, 2020 at 5:35 AM

    Yes if you have high resolution images in form, they will be heavy files and will take some time to load in browser.

    I did test your form and did not find any issue with that. Your form was loaded without any visible delay and I was able move between slides without any issue. Please check the screenshot below:

    1579257170formLoading Screenshot 10

    I would suggest you to please test your form again and get back to us if you have any trouble.

    We will wait for your response.

  • brendan.dubbels
    Replied on January 17, 2020 at 11:50 AM
    Last night there was slowness for myself and everyone I sent it to, but
    it's instant now.
    Must have been a temporary slowdown.
    Thank you for the fast response and clip!
    -Brendan
    ...