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brendan.dubbelsAsked on January 17, 2020 at 12:44 AM
Hello!
My form at https://form.jotform.com/200158800429147 doesn't load after clicking start. Does image size play a role in that? I uploaded high-quality images assuming they would be automatically scaled. Let me know, thank you!
Page URL: https://form.jotform.com/200158800429147 -
Ashwin JotForm SupportReplied on January 17, 2020 at 5:35 AM
Yes if you have high resolution images in form, they will be heavy files and will take some time to load in browser.
I did test your form and did not find any issue with that. Your form was loaded without any visible delay and I was able move between slides without any issue. Please check the screenshot below:
I would suggest you to please test your form again and get back to us if you have any trouble.
We will wait for your response.
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brendan.dubbelsReplied on January 17, 2020 at 11:50 AMLast night there was slowness for myself and everyone I sent it to, but
it's instant now.
Must have been a temporary slowdown.
Thank you for the fast response and clip!
-Brendan
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