Can't edit forms?

  • sanderhoff
    Asked on January 17, 2020 at 4:54 AM

    Hello,


    I can't edit forms for some reason. I'm trying to edit an older form, but I get a blank page when I enter the link. What gives?

    I need to remove the radio button that begins with Aarhus from this form.


    Can you help?


    Thank you

  • Richie JotForm Support
    Replied on January 17, 2020 at 7:15 AM

    To clarify, are you a sub-account user?

    If the form is shared to your account and the main account has given you access to edit the form, then you may be able to edit it.

    Kindly try clearing your browser's cache and login back to your account.

    Let us know if the issue still remains.