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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Preferences don´t work at IE 7

    Asked by TurismoPaulista on April 11, 2011 at 12:54 PM

    The "3ª Etapa" of my form is totally messed up in IE 7 probably because the preferences are not being hided.

    How could I correct this?

     

     

    Page URL:
    http://www.jotform.com/form/10900950486

    Screenshot
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    JotForm Support

    Answered by NeilVicente on April 12, 2011 at 07:32 PM

    Hi,

    Apologies as I don't have IE7 on my computer, but I tested your form using all the standard browsers - Firefox, Chrome, IE 8 and Safary - and I did not experience any problems at all.  This is perhaps caused by an outdated browser which handles the latest web technologies (css, javascript) differently thus resulting to a different messed up layout.

    I suggest that you update your browser to the latest version. You may also download other browsers which are freely available over the internet.

    Download Google Chrome

    Get Mozilla FireFox

    Download IE 9

     

    Hope you find this useful. Get back to us if you have further questions.

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    JotForm Support

    Answered by JotFormSupport on April 13, 2011 at 06:49 AM

    I have added a custom css code to your form. It should be working fine in IE 7 now.

  • Profile Image

    Answered by TurismoPaulista on April 13, 2011 at 09:47 AM

    Hello!

    I´m afraid even with custom css it isn´t working at all. I´m still having problems in IE 7... 

    Unfortunately, downloading other browsers is not a solution because I have to consider the "submiters" may have only IE 7 in their machines...

    Any other suggestion?

    Hope you have more ideas...

    Thanks.

     

     

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    JotForm Support

    Answered by NeilVicente on April 15, 2011 at 07:12 AM

    Hi,

    Are you going to distribute this form using the direct link - https://www.jotform.com/10732640770 ? If you'll be embedding this form in your site, you can try using the Source embed codes and then insert this JavaScript fix:

    <!--[if lt IE 9]>
    <script src="//ie7-js.googlecode.com/svn/version/2.1(beta4)/IE9.js"></script>
    <![endif]-->

    to make their IE7 browsers behave like a standards-compliant browser.

    To embed using Source:

    1.  Go to Setup & Embed tab. Click Embed Form button.
    2.  In the Embed Form Wizard window, click Source.

    3.  Copy the entire codes provided by the wizard.



    4.  Paste the codes you copied into your website's source.


    Hope this helps. I'll await your feedback.