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nickiusAsked on January 18, 2020 at 8:41 PM
I need to disable form captcha when submitting the form. It's causing my conversion rate on the form to drop. I don't see the option in the setting to disable the captcha.
Page URL: https://localhandymanco.com/ -
jherwinReplied on January 19, 2020 at 12:12 AM
Are all your users affected? If not, please try using another network or resetting your router/modem to get a new IP.
Please give it a try and let us know how it goes.
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nickiusReplied on January 19, 2020 at 12:16 AM
Not sure if all users are affected. I reset my IP & it fixed the problem. Would it be possible to disable this feature?
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jherwinReplied on January 19, 2020 at 2:08 AM
Hello @nickius - The IP assigned to you before may include traffic that caused this captcha to appear. The captcha cannot be disabled as this serves as a level of verification/security to prevent spams from robots.