Viewing form from IPhone

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    jenmmv
    Asked on May 02, 2013 at 08:30 AM

    I have a form on my website, but when clients try and view from from a cell phone, and it won't go all the way to the bottom to be able to submit it. Can you help?

     

    If you view the form from a phone, you have to navigate to the Desktop Site.

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    EltonCris
    Answered on May 02, 2013 at 10:18 AM

    Hi,

    It seems to be fine when I tested it on iOS Simulators.

    It's also displaying fine in an actual smartphone device. Can you review if I am viewing the right form in question? Thanks!

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    jenmmv
    Answered on May 02, 2013 at 10:24 AM

    Actually, it's the Make a Payment form, and it does not work on my Razor Maxx HD either. Stops about halfway down.

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    Welvin
    Answered on May 02, 2013 at 11:14 AM

    Hi,

    Please try to re-embed your form using our own iframe method: How to Get Form iFrame Codes.  I've check your page properties, and it seems you are using a custom iframe.

    See if that works. You may also consider increasing the height value of the iframe, see if that helps as well.

     

    Thanks