What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Viewing form from IPhone

    Asked by jenmmv on May 02, 2013 at 08:30 AM

    I have a form on my website, but when clients try and view from from a cell phone, and it won't go all the way to the bottom to be able to submit it. Can you help?


    If you view the form from a phone, you have to navigate to the Desktop Site.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 02, 2013 at 10:18 AM


    It seems to be fine when I tested it on iOS Simulators.

    It's also displaying fine in an actual smartphone device. Can you review if I am viewing the right form in question? Thanks!

  • Profile Image

    Answered by jenmmv on May 02, 2013 at 10:24 AM

    Actually, it's the Make a Payment form, and it does not work on my Razor Maxx HD either. Stops about halfway down.

  • Profile Image
    JotForm Support

    Answered by Welvin on May 02, 2013 at 11:14 AM


    Please try to re-embed your form using our own iframe method: How to Get Form iFrame Codes.  I've check your page properties, and it seems you are using a custom iframe.

    See if that works. You may also consider increasing the height value of the iframe, see if that helps as well.