- jenmmvAsked on May 02, 2013 at 08:30 AM
I have a form on my website, but when clients try and view from from a cell phone, and it won't go all the way to the bottom to be able to submit it. Can you help?
If you view the form from a phone, you have to navigate to the Desktop Site.Page URL:
- JotForm SupportEltonCrisAnswered on May 02, 2013 at 10:18 AM
It seems to be fine when I tested it on iOS Simulators.
It's also displaying fine in an actual smartphone device. Can you review if I am viewing the right form in question? Thanks!
- jenmmvAnswered on May 02, 2013 at 10:24 AM
Actually, it's the Make a Payment form, and it does not work on my Razor Maxx HD either. Stops about halfway down.
- JotForm SupportWelvinAnswered on May 02, 2013 at 11:14 AM
Please try to re-embed your form using our own iframe method: How to Get Form iFrame Codes. I've check your page properties, and it seems you are using a custom iframe.
See if that works. You may also consider increasing the height value of the iframe, see if that helps as well.