What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Was JotForm down recently?

    Asked by dasjambo on May 02, 2013 at 08:59 AM

    We had an applicant complain that she couldn't get beyond the first screen on our form yesterday and earlier this morning. She has since resolved the problem.

    And we've had zero applicants for a couple of days, which is odd.

    I would like to know if the drop in applicants had anything to do with the website, or if we have to start outreaching harder! (well, we have to do that anyway!)


    Haven Colgate

    hcolgate@greenschoolsalliance.org (<pls reply to this eddress)

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    Answered by sidharth_kch on May 02, 2013 at 09:17 AM


    I dont think that our site was down recently. If you are able to reach the first screen that means the site was not down. I believe there must be some issue at the clinet side.

    Anyway let us know if you come across this issue again and we will investigate.