- excelfleetAsked on May 02, 2013 at 11:16 AM
I sumitted a new card number but my account was still closed why....I have a receipt of payment for april 30
can some one call me 714.446.0918 press
- sidharth_kchAnswered on May 02, 2013 at 11:32 AM
I see that your account is in OVERLIMIT status. Request you to please send us your payment details so that we can investiagte your issue.
- excelfleetAnswered on May 02, 2013 at 11:56 AM
fastspring order # int 130429-6318-78876 $139.00
card charged april 29 marco tosti fullerton CA 92835
card ending: 3049 exp 11-15
how will you be contacting me?? email or on jot form forum
- JotForm SupportWelvinAnswered on May 02, 2013 at 01:10 PM
You have upgraded the wrong account, I think. That Order Reference Number is for the upgrade of the account username: pellalittleleague (firstname.lastname@example.org)- do you know this account?
But anyway, I have corrected this for you. Your account excelfleet is now at Premium Status. Please kindly re-login to see this change.
- excelfleetAnswered on May 02, 2013 at 02:06 PM
thx...for fixing this : )
I do not know this username "info pellalittleleague.com)
- JotForm SupportWelvinAnswered on May 02, 2013 at 02:18 PM
You are always welcome. Let us know if you need anything else again.
Thanks and have a great day!