Billing: Already Made A Payment FastSpring

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    excelfleet
    Asked on May 02, 2013 at 11:16 AM

    I sumitted a new card number but my account was still closed why....I have a receipt of payment for april 30

    can some one call me 714.446.0918 press 

    evelyn

     

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    sidharth_kch
    Answered on May 02, 2013 at 11:32 AM

    @excelfleet

    I see that your account is in OVERLIMIT status. Request you to please send us your payment details so that we can investiagte your issue. 

    Thanks,

    Sidharth

  • Profile Image
    excelfleet
    Answered on May 02, 2013 at 11:56 AM

    hello...

    fastspring order # int 130429-6318-78876 $139.00

    card charged april 29 marco tosti fullerton CA 92835

    card ending:  3049 exp 11-15

    thx,

     how will you be contacting me?? email or on jot form forum

     

     

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    Welvin
    Answered on May 02, 2013 at 01:10 PM

    Hi,

    You have upgraded the wrong account, I think. That Order Reference Number is for the upgrade of the account username: pellalittleleague (info@pellalittleleague.com)- do you know this account?

    But anyway, I have corrected this for you. Your account excelfleet is now at Premium Status. Please kindly re-login to see this change.

     

    Thanks

  • Profile Image
    excelfleet
    Answered on May 02, 2013 at 02:06 PM

    thx...for fixing this : )

    I do not know this username "info pellalittleleague.com)

    evelyn

  • Profile Image
    Welvin
    Answered on May 02, 2013 at 02:18 PM

    Hi Evelyn,

    You are always welcome. Let us know if you need anything else again.

    Thanks and have a great day!