What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't log on with the user and password I created, and have used in the past.

    Asked by Kimberly on April 11, 2011 at 02:48 PM

    When I click on the forgot password link it doesn't let me type in my email address, but still says it sent the info to the email address provided. I need to access my account.

    User name is: applicatortech. Please send reset instructions to ecushing@integrity.com.


  • Profile Image
    JotForm Support

    Answered by liyam on April 11, 2011 at 03:13 PM


    I have made an attempt to reset your password.  Please check your email for the instructions.  If you can't find the email in your inbox, please check your spam / junk mail folder.

    Hope this helps.