Free text field does not appear upon submission

  • Profile Image
    suteatro
    Asked on January 21, 2020 at 04:45 PM

    Free text field, or the body of the Rental Agreement, is not showing up when the form is submitted.

    https://form.jotform.com/200066505624043


    When I look at the inbox view, it does not appear there either,please advise.


    Thanks!

  • Profile Image
    FelipeSantana
    Answered on January 21, 2020 at 07:01 PM

    Hi @suteatro!

    I would like to apologize for the inconvenience you are experiencing, I am more than happy to assist you with your inquiry.


    You will need to enable the displaying of text and header fields in your form submissions in order for them to appear. This can be done from within your submission page by clicking on the gear icon at the top right of the page and checking the Show Headers and Text option. Please refer to the screencast below for reference:

    1579651251showTxtInSubmissions.gif

    Please let us know if you require any further assistance, we are always happy to help!