"Thank you page" field setup and language setup

  • john523
    Asked on January 22, 2020 at 7:34 AM

    Hi, I have 2 problems :


    - I can't setup the form language to French...For example, as you can see on the screenshot below, the language is set to "Français" but the form's buttons are still in English.


    - I can't setup a "thank you page" field at the end of the form...As you can see on the screenshots below, I have a "error message" in red...And I don't have a "thank you page" section on the left in "Settings".


    1579696355Capture d’écran 2020 01 22 Screenshot 10


    1579696373Capture d’écran 2020 01 22 Screenshot 21


    1579696394Capture d’écran 2020 01 22 Screenshot 32

  • Richie JotForm Support
    Replied on January 22, 2020 at 9:35 AM

    You may manually edit the "Next" label in your card form by selecting it and typing the translation.

    Screen cast:

    Thank you page field setup and language setup Image 1 Screenshot 30

    To change/edit the thank you page, kindly go to the last card in your form and click Edit thank you page.

    Thank you page field setup and language setup Image 2 Screenshot 41

    Please give it a try and let us know if you need further assistance.

  • john523
    Replied on January 22, 2020 at 9:46 AM

    Thank you for you response,


    When I want to edit the "Thank you page", I can't valid it.

    In preview mode, the "Thank you page" field dissapears and I still have this "error message" in red.

    1579704402Capture d’écran 2020 01 22 Screenshot 10


    15797043571579696373Capture d’écran Screenshot 21

  • Richie JotForm Support
    Replied on January 22, 2020 at 11:13 AM

    Do note the thank you page will only show when the form is successfully submitted.

    The red warning indicates that a required field may not have been filled. You would have to fill all the required fields to submit the form.

    Thank you page field setup and language setup Image 1 Screenshot 20

    Kindly try to hide the fields when you use the skip to condition. This will allow you to skip fields that are required when they are hidden.

    Please give it a try and let us know how it goes.