What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We need help getting my contact form back on my website please

    Asked by andsworld on May 03, 2013 at 02:01 PM

    ANDS Customer Service/Support Staff 

    All Natural Detox Solutions LLC

    www.andsworld.com

    1-877-250-2950 Ext. 2 

    Page URL:
    www.andsworld.com 

     

    here was the form was on our website 

    http://www.andsworld.com/cms.php?id_cms=10

     

    We had a old webdolvolper we didn't have an account than now we have one , is there anyway of getting the old form back 

    Page URL:
    http://www.andsworld.com/cms.php?id_cms=10

    contact form style size font www
  • Profile Image

    Answered by pinoytech on May 03, 2013 at 03:10 PM

    Hi,

    I've check your website where the form is embedded but I couldn't find it. Have you tried already contacting the developer who created the form? Since we couldn't find it in your Contact Us page even in your JotForm account, as temporary solution for this is to re-create the said form and re-embed into your website.

    Can you please provide us screenshot of the form how it looks like so we could help you to re-create the form?

    Thank you!

  • Profile Image

    Answered by pinoytech on May 03, 2013 at 03:13 PM

    As I've investigate your form further, I found a Contact Us Form. Can you please take a look at this page if this is the form you are referring?

    https://www.andsworld.com/contact-form.php

    Thank you!

  • Profile Image

    Answered by andsworld on May 03, 2013 at 03:18 PM
    This an example how my jot form use to look
    ---------- Forwarded message ----------
  • Profile Image

    Answered by andsworld on May 03, 2013 at 03:19 PM
    Yeah I guess it ding because nobody see it or use it all, they use our Jot
    Form all the time
  • Profile Image

    Answered by pinoytech on May 03, 2013 at 03:52 PM

    Is this the form you are referring?

    If yes, we can help you to re-create this form. Please take a look at this form that I've created.

    http://www.jotformpro.com/form/31225789205960

    Feel free to clone the form and used it as your own.

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by andsworld on May 03, 2013 at 03:55 PM
    No this is an example of my old form the one I trying to get back
    ---------- Forwarded message ----------
  • Profile Image

    Answered by pinoytech on May 03, 2013 at 04:29 PM

    There are only two options that I could give you since we can't find your Form.

    1. Contact the person who created your form and ask for a copy of FORM URL or ask them to transfer into your JotForm account.

    2. Re-create the Form and embed into your Contact us page.

    If you need further assistance, do let us know.

    Thank you!