Account is suspended

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    Maximino 
    Asked on January 24, 2020 at 10:37 AM

    Hi,


    when I attempt to login & change password, account was suspended. What are we going to do?


    Thanks

  • Profile Image
    AshtonP
    Answered on January 24, 2020 at 12:09 PM

    Upon review of your account, I found that it was suspended by our Phishing Detector Tool.

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, etc; our Phishing Detector Tool automatically suspends accounts that may contain words that can seem suspicious or related to those activities.

    I have inspected your forms manually and found no guilty fields, so I have activated your account, we apologize for the inconveniences this may have caused you.

    You may continue developing your forms according to our Terms of Use.

    Thank you.