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    My emails (tests) arrive with blank name and email fields

    Asked by afdconsulting on May 04, 2013 at 12:21 AM

    The content appears in the submissions, but not in the emails that I receive.

    Page URL:
    http://focalpointmediainc.com/contact.php

    Emails email name Submissions content
  • Profile Image

    Answered by jalaludeen on May 04, 2013 at 12:49 AM

    @ afdconsulting

    I think you have not setup email alert correctly, Please refer this guide for more information on How to setup email alerts to prevent email bouncing related issues and how to Setting Up Email Notifications


    Let us know if you need further assistance.

    Thanks,
    Jalaludeen

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    Answered by moonzkie on May 04, 2013 at 08:34 AM

    Hi,

    Upon checking your form, it appears that you have not setup your notification email correctly. As Jalaludeen has said, please try to refer on this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues to learn on how to setup your notification correctly.

    Thank you.