What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Greetings, I anded a city and state line on my form. Saved it. It shows up on my web site on the form but when I summit the form it's not in my email?

    Asked by rgtaylorsr on May 04, 2013 at 11:44 AM
    Page URL:
    www.honeybeeremoval.com

    email web site site saved
  • Profile Image

    Answered by pinoytech on May 04, 2013 at 12:18 PM

    Hi,

    We apologize for the inconvenience that may have caused. I've check your form and I found out that the issue is had something to do with your form's email notification which is not automatically updated.

    I just want to let you know, that once you made some changes with your form like adding or removing fields, you need to manually update your email notification or create new email notification.

    So, in order to fixed this issue, please remove/delete your current email notification and create a new one.

    Thank you!