Account suspended

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    Jair Rabe 
    Asked on January 25, 2020 at 12:58 PM

    MY JOTFORM GOT DISABLED PLEASE HELP ME 

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    JohnRex
    Answered on January 25, 2020 at 02:27 PM

    As checked, This form: Auto Credit Application Form was found on your account and has a copyrighted logo ("Mitsubishi"). It is also flagged as a Fake Credit Offer/Scam.

    15799804182132368.png

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    You also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2132368 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

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    jair.stphn
    Answered on February 03, 2020 at 07:50 PM
    Hi my form got disabled again
    https://form.jotform.me/jair.stphn/mitsubishi-online-application
    ...
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    JohnRex
    Answered on February 03, 2020 at 10:03 PM

    Hello Jair - Have you already sent an email to our reviewers as I mentioned in my previous response above?

    As mentioned, the reason for the suspension is that this form: Auto Credit Application Form was found on your account and has a copyrighted logo ("Mitsubishi"). It is also flagged as a Fake Credit Offer/Scam.

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    jair.stphn
    Answered on February 03, 2020 at 11:50 PM

    Please fix my account
    Jair 
    ...

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    JohnRex
    Answered on February 04, 2020 at 03:09 AM

    I can see you have deleted the copyrighted logo now. I have reactivated the account.

    Please try logging in again.

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    jair.stphn
    Answered on February 06, 2020 at 03:50 AM
    What seems to be the problem on my jotform account
    Jair Stephen
    Sales Executive
    0997 088 0687
    fb.meMitsubishiFairviewOfficial
    ...
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    AshtonP
    Answered on February 06, 2020 at 04:32 AM

    We are really sorry for this inconvenience!

    This form https://form.jotform.me/jair.stphn/mitsubishi-online-application is flagged as fake credit offer scam.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly send this information to reviewers@jotform.com with Thread #2132368 as your subject:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We will let you know about the status of your account after a thorough review of your proofs.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Thanks.

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    jair.stphn
    Answered on February 06, 2020 at 11:50 PM
    Hi can you make it as a default link
    Jair Stephen
    Sales Executive
    0997 088 0687
    fb.meMitsubishiFairviewOfficial
    ...
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    AshtonP
    Answered on February 07, 2020 at 01:26 AM

    can you make it as a default link

    I'm sorry, I'm not sure I understand what you mean. If you are referring to making the form link default, then your form link is https://form.jotform.me/92503401972453

    You won't be able to access the form right now as form is disabled.

    Please provide us the more information so that we can assist you accordingly.

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    jair.stphn
    Answered on February 07, 2020 at 02:50 AM
    Please reactivate my account in jotform
    Jair Stephen
    Sales Executive
    0997 088 0687
    fb.meMitsubishiFairviewOfficial
    ...
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    gerardw
    Answered on February 07, 2020 at 06:25 AM

    Hello Jair,

    Please note that your account is suspended due to the reasons mentioned by my colleague, Ashton above regarding offering fake credit card applications.

    Hence please let us know the purpose of the form and also provide us the relevant proof as explained by my colleague, Ashton above.

    We are here to help you out, but please provide us this information so that we can take the necessary action as soon as possible.

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    jair.stphn
    Answered on February 09, 2020 at 06:50 PM
    I have edited my account please fix it so I can use it
    Jair Stephen
    Sales Executive
    0997 088 0687
    fb.meMitsubishiFairviewOfficial
    ...
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    gerardw
    Answered on February 09, 2020 at 08:13 PM

    As already requested, please let us know the information below so that we could review the same with our review team:

    1. The website URL where your form is used.

    2. Proof to show that you are authorized to provide credit offers.

    3. Your website or proof of affiliation to a legitimate institution.

    You can provide us the information here on this thread.

    We will let you know about the status of your account after a thorough review of your proofs.

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    jair.stphn
    Answered on February 10, 2020 at 06:50 AM
    Just help me with my suspensions so i can make new form and delete the old
    ...
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    gerardw
    Answered on February 10, 2020 at 07:56 AM

    Sure, we will help you out.

    We can remove that form from your account and activate your account. Please confirm if we can go ahead and remove that form.

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    jair.stphn
    Answered on February 11, 2020 at 03:50 AM
    CONFIRM
    ...
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    gerardw
    Answered on February 11, 2020 at 05:08 AM

    Thank you for the confirmation. We have removed the form from your account and activated your account.