Emaiuls to me now say "JotForm"

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    Asked on May 04, 2013 at 06:43 PM


    I've been usuing one of your forms for a couple years with excellent results. Very pleased. All of the sudden the last week when I get a form emailed to me the return email is now "JoptForm." The return email use to be what the person entered on the website. (The entered email is still inside the form)

    Did something change?




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    Answered on May 04, 2013 at 11:51 PM

    It looks like the form lacks of a Name field , that is why the builder automatically assigns "Jotform" as the Sender Name. Please create a name field into the form and then assign this into the Sender Name section of your email notification