What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Emaiuls to me now say "JotForm"

    Asked by DaveCushman on May 04, 2013 at 06:43 PM


    I've been usuing one of your forms for a couple years with excellent results. Very pleased. All of the sudden the last week when I get a form emailed to me the return email is now "JoptForm." The return email use to be what the person entered on the website. (The entered email is still inside the form)

    Did something change?




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    Answered by jeanettebmz on May 04, 2013 at 11:51 PM

    It looks like the form lacks of a Name field , that is why the builder automatically assigns "Jotform" as the Sender Name. Please create a name field into the form and then assign this into the Sender Name section of your email notification