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  • Profile Image

    Form submitted prior to completion

    Asked by WCSPC on May 05, 2013 at 03:02 AM

    Wiveypool@gmail.com

    Wiveypool Membership Application Form

    The form titled above has page breaks and mandatory fields in each page. One member pressed `next' on page one which should have taken them to the payment page - which is mandatory to complete - and the form submitted rather than going to the next page - there are 9 pages and the submit button is at the end.

    The user said that they pressed next and it just disappeared. The form registered in the system incomplete.

    We are just coming to peak usage of the form with our opening in 2 weeks - please help me idenitfiy what may have happened as I had total confidence in the form and now I am unsure.

    Many thanks

    I cannot add a screen shot as it does not allow the document type - please consider adding html at least

    Page URL:
    http://www.jotformeu.com//?formID=30525121388348

    application form payment page next thanks
  • Profile Image

    Answered by pinoytech on May 05, 2013 at 04:36 AM

    Hi,

    Is everything working fine now? I've check and cloned your form but I wasn't able to replicate the issue.

    Thank you!

  • Profile Image

    Answered by Sue on May 05, 2013 at 01:14 PM

    Hi,

    Thanks for doing this - I have had no further reports but have only had a couple of regstrations since. Will keep an eye on it.

    Have had  a report that one of the conditions that I had set up has broken down - am going to check this now. Will contact again if we have further problems.

    Thanks

  • Profile Image

    Answered by moonzkie on May 05, 2013 at 01:29 PM

    Hi,

    Glad to hear that your form is working fine for now.

    If you have any other inquiries please do not hesitate to contact us anytime.

    Thank you.