The PDF embeder widget doesn't really work (PDF doesn't' appear)

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    Skouras_Marios
    Asked on January 27, 2020 at 07:07 AM
    Also i had mentioned last year that the PDF embeder widget doesn't really work (PDF doesn't' appear) and i just checked and it is still not working. Any possible alternative (inside the form not on the confirmation email) or timeline when this will be fixed?

    Thank you in advance

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    Richie_P
    Answered on January 27, 2020 at 10:33 AM

    I just tested the PDF embedder widget at my end and it works correctly.

    Could the issue be the PDF you're trying to upload into the widget?

    Can you please another PDF file and let us know if the issue still remains?

    Here is my sample form:https://form.jotform.com/200263913358958

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    Skouras_Marios
    Answered on January 27, 2020 at 10:52 AM

    Hello Richie_P,

    Thank you for this. I tried a different file and it works on the publish option which is the most important let's say.

    In the preview form options the problem remains.


    Kind regards,

    Marios

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    Richie_P
    Answered on January 27, 2020 at 12:28 PM

    I am able to view the PDF previewed in the Form Builder.

    Can you please try clearing your browser's cache and let us know how it goes?

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    chlp
    Answered on February 25, 2020 at 07:07 PM

    I am having the same issue, but my pages with embedded PDFs were working fine until I was alerted today, by a user of our form. Of the three that I looked at today, all are showing blank space where the PDF should be. There has got to be some explanation other than clearing a cache. I have tried on two different browsers, and get the same result. Please advise. Thank you.
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    ashwin_d
    Answered on February 26, 2020 at 04:06 AM

    @chlp: I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/2181280