Subscription problem

  • FederazioneItalianaWargame
    Asked on January 27, 2020 at 7:25 AM

    I have done the sivler upgrade on the 8th december with annual payment.

    You have downgraded today my account to basic.

    Pls fix it

    Jotform Thread 2133641 Screenshot
  • Ivaylo JotForm Support
    Replied on January 27, 2020 at 9:42 AM

    This looks like a duplicate thread. We already answered your question on this thread:

    https://www.jotform.com/answers/2092336-Double-Payment