How do I change my username?

  • Jessica
    Asked on January 27, 2020 at 4:18 PM
  • John Support Team Lead
    Replied on January 27, 2020 at 6:23 PM

    Hi Jessica - We can do it for you. Please provide at least 3 usernames in order of preference. We'll be using the first available one.

    Please note that if you are using custom URLs to your forms, it will no longer work once the username is changed. You need to create a new custom URL with your new username. You can check the guide: How to Create a Custom URL of a Form

  • Jessica
    Replied on January 28, 2020 at 9:36 AM

    Thank you.


    AGroamer

    AsphaltGreen

    AsphaltGreen1



  • John Support Team Lead
    Replied on January 28, 2020 at 10:42 AM

    As requested, I have changed your account's username from jlachanceag to AGroamer. Please log out and log in again to view the changes.

    Let us know if you need further assistance.