How long does it take to get a response?

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    District Avenue 
    Asked on January 27, 2020 at 04:52 PM

    How long does it take for someone from support to respond to my inquiry? My account has been suspended and I've already sent two messages. Can someone help ASAP!?

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    gerardw
    Answered on January 27, 2020 at 07:00 PM

    Support responds to customer's queries as soon as possible since the issues logged via the support thread are assigned based on a queue system.

    Regarding your suspension issue, I can see your account is not suspended. It is active and the forms are also working fine. Please clear your browser cache and then try re logging into your account.