What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email alert to another email is not working.

    Asked by UYP on May 06, 2013 at 02:24 AM

    I am trying to add a second email address in email alert, so forms can be sent to 2 emails. However, it is not working.

    After adding another email, when I click on test email, it still sends the form to the primary email address asscoiated with the account.

    Your help would be greatly apprecited.

    Page URL:

  • Profile Image

    Answered by sidharth_kch on May 06, 2013 at 02:35 AM

    @ UYP

    Clicking on "Test Email" button of your notification will always send email to your account email id which is registered with your JotForm account. It is meant to test the notification email content. That's how it is designed.

    If you need to test the notification you need to actually submit your form in real time which can be done by going to your form's direct link or click on "Preview" button on your form builder.

    Let us know if you need further assistance.