Email alert to another email is not working.

  • Profile Image
    UYP
    Asked on May 06, 2013 at 02:24 AM

    I am trying to add a second email address in email alert, so forms can be sent to 2 emails. However, it is not working.

    After adding another email, when I click on test email, it still sends the form to the primary email address asscoiated with the account.

    Your help would be greatly apprecited.

  • Profile Image
    sidharth_kch
    Answered on May 06, 2013 at 02:35 AM

    @ UYP

    Clicking on "Test Email" button of your notification will always send email to your account email id which is registered with your JotForm account. It is meant to test the notification email content. That's how it is designed.

    If you need to test the notification you need to actually submit your form in real time which can be done by going to your form's direct link or click on "Preview" button on your form builder.

    Let us know if you need further assistance.

    Thanks,

    Sidharth