What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not Receiving any submissions by email?

    Asked by AlfredoF on April 12, 2011 at 09:32 AM


    Thanks in advance,

    Alfredo Fernandez

    Page URL:

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    JotForm Support

    Answered by liyam on April 12, 2011 at 10:34 AM

    Hello Alfredo,

    I have checked your account and saw that there is no email notification set on your form.

    What you need to do is edit your form > Click Email Alerts > Click the Add New Email button (see image below)

    Once you have added a notification, all submissions will be set to your email.

    Hope this helps.