How do I change the account name?

  • lynnpetrak
    Asked on January 28, 2020 at 2:13 PM

    Would like to change the account name, url below... from lynnpetrak to FLSmdth

     

    https://www.jotform.com/myaccount/ 

     

    Would appreciate if you could hep with this as this is the second notice I send without a respond.

  • SebastianVanH Jotform Support
    Replied on January 28, 2020 at 5:01 PM

    Hi @lynnpetrak, thanks for contacting us!

    If you are wanting to change the custom URL name then you would have to also change your username. I have gone ahead and changed your username to FLSmdth

    If you have any further concerns regarding this topic please feel free to reach back out, we are more than happy to help!

  • lynnpetrak
    Replied on February 5, 2020 at 10:50 AM

    Hello,
    Can you please confirm the username for this account, I.e. the username I need to use to log in?
    If so, the name should be FLSmidth – not FLSmdth… sorry for the misspelling before.
    Thanks a lot,
    Esmeralda

  • David JotForm Support Manager
    Replied on February 5, 2020 at 11:25 AM

    Yes, that was the username used for login. We have changed your username from "FLSmdth" to "FLSmidth".

    Let us know if you need more help.

  • lynnpetrak
    Replied on February 5, 2020 at 11:50 AM
    Thanks for your help,
    That’s great.
    Join us at:
    FLSmidth’s 2020 South America Cement Quality Seminar ▪ Cartagena, CO ▪ Febrero 17 – 20
    https://www.flsmidth.com/en-gb/services/training/calidad-y-quimica-del-cemento or sign up here
    Join us at:
    FLSmidth’s 2020 North America Cement Production Seminar ▪ Bethlehem, PA, USA ▪ Sept 15 -25
    2020 North America Cement Production Seminar or sign up here
    Esmeralda Shpuza
    Sr. Training Supervisor
    Operations
    Direct: +1 610-264-6970 · Mobile: +1 484-695-1144
    Email: esmeralda.shpuza@flsmidth.com
    ________________________________________________
    FLSmidth Institute Bethlehem
    FLSmidth Inc.
    2040 Avenue C · Bethlehem · PA 18017-2188 · USA
    www.flsmidth.com
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  • SebastianVanH Jotform Support
    Replied on February 5, 2020 at 1:17 PM

    Hi @lynnpetrak, you are most welcome if you ever have any further concerns regarding this issue please feel free to reach back out!