The links to the uploaded documents don't work

  • CSCP
    Asked on January 29, 2020 at 12:47 PM

    The links to the uploaded documents don't work in my form when I receive the email in my inbox.  I would like to just click on the uploaded receipt and be able to see the receipt and print it.  Can you help fix this?

  • David JotForm Support Manager
    Replied on January 29, 2020 at 4:35 PM

    Hi, if the links of the uploaded files of your form are not working, it must be due to your privacy settings, please go to your settings page to uncheck the following option: https://www.jotform.com/myaccount/settings

    1580333695uncheck Screenshot 10

    Let us know if you need more help, we will be glad to assist you.