The links to the uploaded documents don't work

  • Profile Image
    CSCP
    Asked on January 29, 2020 at 12:47 PM

    The links to the uploaded documents don't work in my form when I receive the email in my inbox.  I would like to just click on the uploaded receipt and be able to see the receipt and print it.  Can you help fix this?

  • Profile Image
    BDAVID
    Answered on January 29, 2020 at 04:35 PM

    Hi, if the links of the uploaded files of your form are not working, it must be due to your privacy settings, please go to your settings page to uncheck the following option: https://www.jotform.com/myaccount/settings

    1580333695uncheck.png

    Let us know if you need more help, we will be glad to assist you.