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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot access my forms

    Asked by Jim Moore on May 06, 2013 at 02:02 PM
    I cannot edit any of my forms. I get the Form Style and Setup & Embed tabs but nothing appears but a blank screen. I have (reluctantly) emptied my cache along with a lot of valuable cached information, and am still having the same problems.
    Page URL:
    http://www.jotform.com/?formID=82380612053

    My Forms style cache
  • Profile Image

    Answered by pinoytech on May 06, 2013 at 02:19 PM

    Hi,

    Sorry for the inconvenience that may have caused. Your form and account is working fine upon checking and I wasn't able to replicate the issue. Please take a look visual bellow.

    What internet browser you are using now viewing your form? Have you tried already using other browser?

    I currently use Chrome checking your account and form.

    Thank you!

  • Profile Image

    Answered by phoenixtech on May 10, 2013 at 09:05 PM

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    JotForm Support

    Answered by jonathan on May 11, 2013 at 12:06 AM

    @ phoenixtech

    Hi, your latest response is empty. Pleaes use this link to send to us again your message.

    http://www.jotform.com/answers/213801-Cannot-access-my-forms#2

     

    Thanks.