Account suspended

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    Asked on January 29, 2020 at 07:41 PM

    Hi - my account is suspended, can someone please tell me why? I need it ASAP for my business. Thanks

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    Answered on January 29, 2020 at 09:24 PM

    Hi, your account has been suspended due to your form(200277994826063) titled as "Credit Card Authority Form". Please note that asking for credit card information goes against our terms of use:

    "Phishing. You agree that Jotform Inc. may terminate your Jotform Service immediately if a form’s purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    If you agree to have the credit card fields deleted from that form, we can reactivate your account.