IP was blocked

  • Profile Image
    Nhat King Cule 
    Asked on January 29, 2020 at 10:03 PM

    Hello, I am a product designer from Imfree. I am currently looking into your platform for our user acquisition strategy. I was blocked 2 days ago, and it hasn't been resolve until now.


    Thanks,

  • Profile Image
    BJoanna
    Answered on January 30, 2020 at 03:10 AM

    Is your issue related to the account nhat.cule? Your account is active and your IP address is whitelisted. I saw that one of my colleagues, reactivated your account, so I assume that the issue was resolved on some other thread. 

  • Profile Image
    nhat.cule
    Answered on January 30, 2020 at 03:50 AM
    Yes, I messaged your Facebook page, my account was reactivated but my IP
    address is still not working.
    I hope it would be resolved soon
    Thanks,
    ...
  • Profile Image
    Jed_C
    Answered on January 30, 2020 at 07:27 AM

    Your IP 116.50.163.210 for your nhat.cule account is whitelisted when I checked. What IP is blocked? Please visit this link https://whatismyipaddress.com/ and let us know your IP V4 address.

    Looking forward for your response.