How do I unlock my account?

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    Wisconsin Lutheran 
    Asked on January 30, 2020 at 12:09 PM
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    Answered on January 30, 2020 at 02:53 PM

    I am not able to find any accounts registered using your email address. However, as I see there are two accounts (JohnMeyer_WLC and wlc_admissions) registered using the email address with the same domain. If you are referring to any of these accounts, please let us know. We will be happy to help. 

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    Wisconsin Lutheran 
    Answered on January 30, 2020 at 04:50 PM
    Thank you.
    I believe it is the JohnMeyer_WLC account.
    Our forms also are connected to

    Health Services Office
    Wisconsin Lutheran College
    Office: 529 N. 89th Street
    Phone: 414-443-8630
    Fax: 414-443-8522
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    Answered on January 30, 2020 at 07:47 PM

    The account associated with this email is now active upon checking. You should be able to log in now.

    It was probably locked due to several invalid login attempts and will normally be restored automatically a few minutes, however, you can always contact us to unlock the account. This is part of HIPAA security rules when HIPAA Compliance is enabled on the account.