How do I unlock my account?

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    Wisconsin Lutheran 
    Asked on January 30, 2020 at 12:09 PM
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    Kiran
    Answered on January 30, 2020 at 02:53 PM

    I am not able to find any accounts registered using your email address. However, as I see there are two accounts (JohnMeyer_WLC and wlc_admissions) registered using the email address with the same domain. If you are referring to any of these accounts, please let us know. We will be happy to help. 

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    Wisconsin Lutheran 
    Answered on January 30, 2020 at 04:50 PM
    Thank you.
    I believe it is the JohnMeyer_WLC account.
    Our forms also are connected to WLChealthservices@gmail.com

    Health Services Office
    Wisconsin Lutheran College
    Office: 529 N. 89th Street
    Email: healthservices@wlc.edu
    Phone: 414-443-8630
    Fax: 414-443-8522
    ________________________________
    ...
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    EltonCris
    Answered on January 30, 2020 at 07:47 PM

    The account associated with this email WLChealthservices@gmail.com is now active upon checking. You should be able to log in now.

    It was probably locked due to several invalid login attempts and will normally be restored automatically a few minutes, however, you can always contact us to unlock the account. This is part of HIPAA security rules when HIPAA Compliance is enabled on the account.