Color picker not working properly?

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    Asked on May 07, 2013 at 05:00 AM

    The color picker in the Free Text box does not seem to be working. When you click on the Other Colors and try to pick a color from the spectrum palette, it always defaults to black.

    Thanks, Kerry

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    Answered on May 07, 2013 at 05:48 AM

    Hi Kerry,

    It seems to work fine on my side. Are you referring to the Free Text HTML Tool?

    It always defaults to black when you select them. Just select the other fields to see it's actual color. You should also try to preview them and see the actual result. Thanks!

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    Answered on May 08, 2013 at 12:29 PM

    Let me clarify. Attached is what I am seeing. When I click on a color the hex box should change to that color, but it always defaults to black. And after saving the result is black.

    Hmmm. guess I'll have to start a new thread since I don't see a way to upload my screen pic.

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    Answered on May 08, 2013 at 01:30 PM

    Please refer to this thread you have also created for the answer.