What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Color picker not working properly?

    Asked by KerryKistler on May 07, 2013 at 05:00 AM

    The color picker in the Free Text box does not seem to be working. When you click on the Other Colors and try to pick a color from the spectrum palette, it always defaults to black.

    Thanks, Kerry

    color picker thanks
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 07, 2013 at 05:48 AM

    Hi Kerry,

    It seems to work fine on my side. Are you referring to the Free Text HTML Tool?

    It always defaults to black when you select them. Just select the other fields to see it's actual color. You should also try to preview them and see the actual result. Thanks!

  • Profile Image

    Answered by KerryKistler on May 08, 2013 at 12:29 PM

    Let me clarify. Attached is what I am seeing. When I click on a color the hex box should change to that color, but it always defaults to black. And after saving the result is black.

    Hmmm. guess I'll have to start a new thread since I don't see a way to upload my screen pic.

  • Profile Image

    Answered by jefreylandicho on May 08, 2013 at 01:30 PM

    Please refer to this thread you have also created for the answer.