How to edit forms and contact information?

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    Archie Guvi  
    Asked on January 31, 2020 at 03:56 AM

    One of my former staff created some forms on our SharePoint site using your App. I would like to know how to edit the forms and contact info Please 

    Regards 

    Archie Guvi 

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    gerardw
    Answered on January 31, 2020 at 07:51 AM

    Hello Archie,

    To edit the forms, you will need to log into the concerned Jotform account.

    Please let us know any of the form URL/ID that was created so that we could track the account.

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    Archie  
    Answered on February 09, 2020 at 06:25 PM

    The person who created the form is no longer with the company, unfortunately not sure what login info they used. The forms are on our SharePoint site. When users fill in the form, I am not receiving the request in the admin email. 

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    gerardw
    Answered on February 09, 2020 at 07:33 PM

    Could you let us know your SharePoint URL where the forms are present? This will help us get the form ID/URL and track the exact account where the forms are linked.

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    gerardw
    Answered on February 09, 2020 at 07:36 PM

    Upon further checking, I can see that there is an account with your email address a**vi@oasi******house.com. The account username is Oasi******house.

    Could you check and let us know if the forms you are referring to are present in your account?

  • Profile Image
    paulaalibusa
    Answered on February 09, 2020 at 11:50 PM

    Hi there
    I am longer able to long in for some reason. Tried forgot password, not getting the email.
    Archie Guvi
    CEO

    e:aguvi@oasispowerhouse.com
    w: www.oasispowerhouse.com
    [id:image001.png@01D30393.9FF58560]
    ...

  • Profile Image
    gerardw
    Answered on February 10, 2020 at 05:32 AM

    As far as I can see, your account is active and in good standing.

    What error are you facing while trying to login? 

    Please clear your browser cache and try logging. From your email log, I can see that you were able to change the account password.

    Do check and let us know the update.